Join SAP Digital Business Services at SAPPHIRE NOW 2016

Re-imagine everything and get your digital transformation started with SAP Digital Business Services. To learn more – visit SAP Digital Business Services at SAPPHIRE NOW in Orlando, May 17-19, 2016.

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Service Packages

As announced in the recent press release, you can now quick-start your digital transformation with the SAP S/4HANA Service Packages. From planning and foundational implementation to end-to-end setup, service, and support, you can choose the level of service coverage and engagement for SAP S/4HANA that works best for you.

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SAP Preferred Care

The SAP Preferred Care offering has long helped companies running in the cloud meet their challenges. Following the strategy outlined in the SAP ONE Support program and as announced in the press release, we’ve extended this harmonized, enhanced support offering to users of on-premise or hybrid systems as well.

Learn more about this enhanced offering

SAP Enterprise Support Value Maps

SAP Enterprise Support value maps are a new, innovative approach to leverage the SAP Enterprise Support offering. They are tailored to providing guidance for selecting the right service out of the SAP Enterprise Support offering at the right time, for the individual customer situation and addressing the needs of the organization’s individual roles.

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SAP Runs Simple with SAP ONE Support Launchpad

The SAP ONE Support launchpad provides user- centric and guided access to the next generation of Service and Support applications. The launchpad has been in use at more than 15,000 SuccessFactors customers since April 2015 and will be available for all large enterprise users from the end of October 2015.

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Transforming Your Business with SAP Support


Deutsche Postbank

When it comes to SAP software, Deutsche Postbank isn’t just any old customer. The bank, based in Bonn, Germany, and now part of the Deutsche Bank Group, was the first in the industry to work together with SAP to provide highly valuable input for a large number of the standard processes that SAP today supports for banks. This software landscape now represents the backbone for Deutsche Postbank’s business operations.

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Dansk Supermarked Group

This complexity makes for a host of IT challenges. A long-time SAP customer, DSG wanted a way to stay on top of help desk and incident management issues as it rolled out a standardized template for the SAP Solution Manager application manage- ment solution. This is why it implemented an operations control center as part of its SAP MaxAttention services – a premium support offering delivered by the SAP Active Global Support organization.

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Live Demo

SAP Solution Manager Live Demo System in the Cloud

Learn what everyone is talking about. Jump into the demo system and try out the new features and functionalities of SAP Solution Manager 7.1.

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Support Innovations give you more probabilities to run better

Maximize the value from our support offerings via the different tools, reports, programs, and methodologies we offer that help you to leverage the full potential of your software solutions.

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See what the SAP support community is saying


Collection of SAP Digital Business Services Blogs & Videos for SAPPHIRE NOW 2016 - by Benjamin Wilk

This document tracks all blog postings & videos representing SAP Digital Business Services topics online for SAPPHIRE NOW Orlando 2016. Please follow this document to stay up to date.


Value of SAP Maintenance and Support - by Michael Kleinemeier

Two powerful sources of value for SAP customers: Innovation and value realization commitment. Read the blog by Michael Kleinemeier and learn how to detect untapped opportunities – covered by SAP Maintenance and Support!


Ready for a Digital Transformation? Not If You Don’t Have These Four Things - by Michael Rieder

As fast-moving digital trends continue to impact companies and reshape entire industries, the whole notion of digital transformation is commanding the boardroom’s attention.