SAP Digital Business Services: Making Digital Transformation Possible
Through our worldwide service and support, SAP Digital Business Services guides companies at every stage of their digital transformation: a new commercial model providing one simplified service portfolio, out of one global organization, and under one contract.
About SAP S/4HANA and its accelerated implementation
Watch Michael Kleinemeier, Executive Board Member SAP SE and Head of Digital Business Services, talk about SAP S/4HANA and its accelerated implementation. In digital transformation speed is the most important KPI. The predefined SAP Value Assurance service packages for SAP S/4HANA allow us to quickly focus on the individual parts of the project and accelerate the implementation, while reducing risks in parallel.
Vodafone ensures a smooth go-live though the Innovation Control Center
Due to the use of the innovation control center approach delivered by SAP MaxAttention services, Vodafone was able to ensure a smoother implementation, reduction in the project risk, and optimization of business processes while migrating SAP CRM to SAP HANA’s platform.
Control center approach
SAP Digital Business Services: Support Evolves with SAP S/4HANA
In this exclusive SAP News interview, Michael Kleinemeier, Member of the Executive Board of SAP SE and Digital Business Services, talks about what’s behind the name change of SAP’s services and support organization, and how customers are accelerating digital transformation and business innovation using SAP Value Assurance services packages for SAP S/4HANA.
Transforming Your Business with SAP Digital Business Services
When it comes to SAP software, Deutsche Postbank isn’t just any old customer. The bank, based in Bonn, Germany, and now part of the Deutsche Bank Group, was the first in the industry to work together with SAP to provide highly valuable input for a large number of the standard processes that SAP today supports for banks. This software landscape now represents the backbone for Deutsche Postbank’s business operations.
Dansk Supermarked Group
This complexity makes for a host of IT challenges. A long-time SAP customer, DSG wanted a way to stay on top of help desk and incident management issues as it rolled out a standardized template for the SAP Solution Manager application manage- ment solution. This is why it implemented an operations control center as part of its SAP MaxAttention services – a premium support offering delivered by the SAP Active Global Support organization.
See what the community is saying
Predefined service packages that are based on best practices, methodologies, and tools can help you jump-start your digital transformation. When structured this way, these service packages also enable providers to systematize on service content and quality. This standardization is likely to provide consistent, positive business outcomes no matter which consultant is assigned to your initiative.
With software used in every aspect of their lives, customers have come to expect an intuitive, seamless experience at all times. Meanwhile, as the sharing economy grows, the overall consumption model is changing from ownership of goods to the engagement and use of services. Not only is this trend creating a new era of “everything as a service,” but it’s also profoundly transforming how we work and live.
In the digital economy, companies turn to SAP for innovative software that allows them to run their businesses in an agile fashion and be free to innovate. However, they also turn to SAP for our advanced support, which is the baseline for value realization. With thousands of customers and decades of experience on which to draw, SAP offers companies a comprehensive support package that focuses on business outcomes and continuity.