Benefit from insight-driven outcomes with SAP Preferred Success
SAP Preferred Success, an advance on today’s SAP Preferred Care offering, provides exclusive access to resources for accelerated adoption of your cloud solution, role-based learning, and enhanced incident handling. We’ll help you break down complexity and successfully overcome challenges, so you can achieve your strategic and organizational goals.
As an add-on to cloud editions of SAP Enterprise Support, the SAP Preferred Success plan focuses on driving continuous cloud solution adoption and usage. It includes:
- Access to success resources, preferred communities, and enablement activities
- Best-practice guidance based on new and enhanced reporting of usage information
- Collaborative release planning
- Training and enablement for administrators and end users
- Advanced service levels and priority handling of top issues
With these resources, you’ll be better equipped to orchestrate value and accelerate the return on your investment in SAP solutions.
Proactive engagement for all your cloud solutions from SAP
As SAP prepares the SAP Preferred Success plan to cover all cloud solutions, we continue to operate SAP Preferred Care, our original enhanced support offering, for the SAP Business ByDesign, SAP Cloud Platform, SAP Ariba, and SAP Concur solutions.