Protection of on-premise investments
Investments in SAP’s on-premise solutions stay protected and you will continue to receive industry-leading support for running and deploying SAP’s on-premise solutions. The on-premise support offerings and related service portfolio, methodology, and infrastructure will continue to be developed and enhanced.
SAP ONE Support is available through the SAP Enterprise Support offering. And should you have higher support needs you can continue to take advantage of the premium support engagements offerings, SAP ActiveEmbedded and SAP MaxAttention.
SAP ONE Support enables you to focus more effectively on the business processes that drive business value – rather than the mechanics of the underlying technology.